Contact Us

Online orders

If you have a question about ordering online, email us. We will respond during business hours Monday–Friday 9:00 AM–5:00 PM Pacific Time.

Store experience or questions

To send us feedback about your experience in one of our stores or ask a question, click here.

Product Review Request

If you’re a vendor wishing to contact us about a product, click here.

Local nonprofit donations

If you wish to request a donation, click here.

We cannot provide veterinary advice

Please note that we are not veterinarians and cannot provide healthcare recommendations for individual animals. If you have any health care concerns, please contact your dog or cat’s veterinarian.